Terms & Conditions

Dear guests, please go through our terms and conditions before booking a trip with us. You are also highly requested to confirm your holiday or trip before booking with us. In case of any query or support, you can contact us anytime. Our guests are our priority and we are 24 hours available for you. We hope our terms and conditions are proper for you.

Note: We are very aware of all the possibilities that might happen in day to day life. Make sure you always check your belongings before checking out of the hotel or lodge.

How to book the trip:

Please do your planning carefully for the trip to meet your budget and time. Once the trip is confirmed, 25% amount of the trip is required to pay while the rest of the payment should be paid upon your arrival in Nepal before the departure of your trip.

How to pay the deposit:

We accept Bank Cheque/Wire Transfer/Visa or Mastercard/Western Union. If you want to pay in cash, these are the currencies we accept: US Dollar, Euro, Pound, Japanese Yen, Hong Kong Dollar, Australian Dollar, Singapore Dollar, extra.

Payment by Credit Cards: Visa and Master cards are widely accepted in Nepal. So they are our preferred credit cards.

Note: You are supposed to pay the bank charges (4% in Nepal, Tibet, and Bhutan) while making payments with credit cards by yourself.

Our Bank Details:

Himalayan Bank Ltd.

MAHARAJGUNJ BRANCH, Kathmandu, Nepal

A/C: 002 05154870017 Saving

A/C holder’s Name: Chandra Shor Rai

Bank SWIFT: HIMANPKA

Payment by Credit Cards: Visa and Master cards are widely accepted in Nepal. So they are our preferred credit cards.

Payment by Cash:

While making payment in the cash make sure you get a receipt from the person/company to whom you paid. You also have to get to Passport number/Driving  License number/Nepalese Citizenship number along with the receiver's signature and stamp of the company. Otherwise, Himalayan Diamond Adventure will not be responsible in case you lost your money.

Prices:

Prices quoted are subject to change as per the change in exchange rates, unavoidable circumstances like climatic change, flight cancellation, internal political situation etc. However, there are no hidden costs.

Change/Delay in Program:

Sometime due to the unavoidable circumstances like bad weather, political crisis, landslides, health illness, natural disasters, which are beyond human control may occur, in that case, we will be happy to refer you an alternative trip for the same price that suits you.

Cancellation & Refunds

Cancellation time and refund policy are as follow:

  • If you cancel 31 days or a month before commencement the trip, 100%  amount is refundable.
  • If you cancel 2 to 3 weeks before the departure date, 50% of the total amount is refundable.
  • If you cancel 2 weeks before the commencement the trip, 25%  of the total amount is refundable.
  • If you cancel less than a week before the commencement the trip then, there will be no refund.

 Amendments and transfer of booking trip to another:

We have the option that you can change your trip or date but, you have to inform us early. However, if the amendments include any additional costs for the trip that should be paid by you. We will try our best to arrange and alter the program with similar or another alternative to suit your requirements.

Health & Fitness:

We advise you to go through a proper checkup and discuss with your personal physician before booking any trip. In case of any health problems or past medical history, we urge you to inform us prior to the beginning of your trip so that we can provide you with the best option and can tackle any event easily.

Travel Insurance:

Travel insurance is mandatory to have before commencing the trip. You travel insurance must cover accidents, medical bills, and emergency evacuation in case of unfavorable climatic condition.

Passport & Visa:

All travelers should have a valid passport for six months and visa can be obtained from the Nepalese embassy or consulate in your country, however, the visa gets stamped at the time of arrival in Tribhuvan International Airport.

Responsible Part:

Our guides are very aware of all the possible dangers that could happen to the client or in a team during the trek on the mountain. It is their responsibility to ensure your safety, and we highly request you to follow the commands of your guide. If you don't follow the commands of your guide and anything bad happens then, Himalayan Diamond Adventure will not take any responsibility for it.

Unexpected Events:

The Company is not responsible for delays caused by weather conditions resulting in international and domestic flights being missed.

Complaints:

If you have any complaints during the trip, you can inform it to your tour leader or guide immediately or at the office after completion of the trip. The management will try best to look into the matter and take action accordingly.

Privacy Policy:

Himalayan Diamond Adventure always respects the privacy of every individual. We may collect the personal details and information for official uses but, the information provided by individual will not be shared or published without the individual consent.

We Himalayan Diamond Adventure always keep in mind the safety, comfort and the privacy of our all guests.

 I’ll tell you which rules apply to drone pilots in Nepal.

In Nepal, you need an approval from the civil aviation authority when taking aerial photographs. However, according to the experience of several readers, this permission is rarely granted to foreigners. Those flying illegally risk arrest or massive fines. That’s why I advise against starting your drone without permission